Arrival And Collection

If you need to contact Kingfisher Childcare outside the office hours of 8:30am-4:00pm please email:

Children should be brought to the Hall room for breakfast and collected from the Hall room following the after school childcare session. The main entrance to the academy is not open at these times. The Hall room can be located on the left hand side of the building. Parents should access the provision by entering the playground. The room is clearly labelled with a sign in the window.  We politely ask that parents drive with care when entering the premises and do not park in front of the access gate in the delivery bay.

Whether arriving for breakfast or departing from Kingfisher Childcare at the end of the day, parents will need to sign a register. Please ensure that the correct time of arrival or departure is recorded to ensure accurate charging. If the time is not recorded, parents will be charged for the later session i.e. £10.

Children will be normally be returned into the care of their parents/carers at the end of the after school session. If someone other than yourself is collecting your child we request that you give us advance notice and facilitate an introduction beforehand. Carr Lodge Academy operates a safe password system and staff will not release a child into the care of an adult other than a parent/carer if they cannot correctly state the family password on request. You are required to state a safe password of your choice on your booking form. The password can be anything providing it is memorable and known only to those authorised to collect.

We politely request that children are collected on time i.e. not later than 5.45pm. 

In cases of emergencies, we ask that parents contact Kingfisher Childcare in advance to let us know that you have been delayed and are on your way. If children have not been collected by 5.45pm, we will phone parents and following this, the other phone contacts listed by you on your Carr Lodge Academy data form. (Please ensure these contacts are up-to-date and inform us promptly of any changes).

Parents should note that the academy office is closed after 4.00pm.